<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Frank Schulte-Ladbeck &#187; User Experience</title>
	<atom:link href="http://fschulte-ladbeck.com/category/user-experience/feed/" rel="self" type="application/rss+xml" />
	<link>http://fschulte-ladbeck.com</link>
	<description>Looking at how to create small business websites</description>
	<lastBuildDate>Thu, 15 Jul 2010 16:45:29 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.0</generator>
		<item>
		<title>Lost Opportunities on the Steps to the Checkout</title>
		<link>http://fschulte-ladbeck.com/lost-opportunities-steps-checkout/</link>
		<comments>http://fschulte-ladbeck.com/lost-opportunities-steps-checkout/#comments</comments>
		<pubDate>Wed, 05 May 2010 19:25:22 +0000</pubDate>
		<dc:creator>Frank Schulte-Ladbeck</dc:creator>
				<category><![CDATA[User Experience]]></category>
		<category><![CDATA[checkout]]></category>
		<category><![CDATA[suggestive selling]]></category>
		<category><![CDATA[upselling]]></category>
<category>checkout</category><category>suggestive selling</category><category>upselling</category>
		<guid isPermaLink="false">http://fschulte-ladbeck.com/?p=214</guid>
		<description><![CDATA[In your store, you may train your employees to upsell or suggestive sell, missing no chance for a sale, but does this happen through your website?


No related posts.

Related posts brought to you by <a href='http://mitcho.com/code/yarpp/'>Yet Another Related Posts Plugin</a>.]]></description>
		<wfw:commentRss>http://fschulte-ladbeck.com/lost-opportunities-steps-checkout/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Designing Your Website for When It Will Be Used</title>
		<link>http://fschulte-ladbeck.com/designing-website/</link>
		<comments>http://fschulte-ladbeck.com/designing-website/#comments</comments>
		<pubDate>Wed, 24 Mar 2010 16:43:50 +0000</pubDate>
		<dc:creator>Frank Schulte-Ladbeck</dc:creator>
				<category><![CDATA[User Experience]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[features]]></category>
<category>design</category><category>features</category><category>user experience</category>
		<guid isPermaLink="false">http://fschulte-ladbeck.com/?p=206</guid>
		<description><![CDATA[The look of your website could effect user involvement, but so can the sound of your website. Consider when the website will be used to make decisions about design.


No related posts.

Related posts brought to you by <a href='http://mitcho.com/code/yarpp/'>Yet Another Related Posts Plugin</a>.]]></description>
		<wfw:commentRss>http://fschulte-ladbeck.com/designing-website/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Importance of the Follow-up</title>
		<link>http://fschulte-ladbeck.com/importance-followup/</link>
		<comments>http://fschulte-ladbeck.com/importance-followup/#comments</comments>
		<pubDate>Tue, 16 Mar 2010 16:33:47 +0000</pubDate>
		<dc:creator>Frank Schulte-Ladbeck</dc:creator>
				<category><![CDATA[User Experience]]></category>
		<category><![CDATA[analytics]]></category>
		<category><![CDATA[follow-up]]></category>
		<category><![CDATA[Pion Lite]]></category>
<category>analytics</category><category>follow-up</category><category>Pion Lite</category>
		<guid isPermaLink="false">http://fschulte-ladbeck.com/?p=204</guid>
		<description><![CDATA[I witnessed a spectacular bit of customer service this past weekend, which made me appreciate the concept of following up as a customer service tool.


No related posts.

Related posts brought to you by <a href='http://mitcho.com/code/yarpp/'>Yet Another Related Posts Plugin</a>.]]></description>
		<wfw:commentRss>http://fschulte-ladbeck.com/importance-followup/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Changing your theme elements by using different php files</title>
		<link>http://fschulte-ladbeck.com/changing-theme-elements-php-files/</link>
		<comments>http://fschulte-ladbeck.com/changing-theme-elements-php-files/#comments</comments>
		<pubDate>Wed, 24 Feb 2010 17:00:39 +0000</pubDate>
		<dc:creator>Frank Schulte-Ladbeck</dc:creator>
				<category><![CDATA[User Experience]]></category>
		<category><![CDATA[editing]]></category>
		<category><![CDATA[php files]]></category>
<category>editing</category><category>php files</category>
		<guid isPermaLink="false">http://fschulte-ladbeck.com/?p=196</guid>
		<description><![CDATA[What if you need a slightly different header or sidebar in your posts from your pages?


No related posts.

Related posts brought to you by <a href='http://mitcho.com/code/yarpp/'>Yet Another Related Posts Plugin</a>.]]></description>
		<wfw:commentRss>http://fschulte-ladbeck.com/changing-theme-elements-php-files/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Websites Reaching a Plateau of Similarity</title>
		<link>http://fschulte-ladbeck.com/websites-reaching-plateau-similarity/</link>
		<comments>http://fschulte-ladbeck.com/websites-reaching-plateau-similarity/#comments</comments>
		<pubDate>Tue, 29 Dec 2009 12:34:53 +0000</pubDate>
		<dc:creator>Frank Schulte-Ladbeck</dc:creator>
				<category><![CDATA[User Experience]]></category>
		<category><![CDATA[blog design]]></category>
<category>blog design</category><category>user experience</category>
		<guid isPermaLink="false">http://fschulte-ladbeck.com/?p=173</guid>
		<description><![CDATA[How different is your site from the next guy's site? Have you considered a new format for your blog?


No related posts.

Related posts brought to you by <a href='http://mitcho.com/code/yarpp/'>Yet Another Related Posts Plugin</a>.]]></description>
		<wfw:commentRss>http://fschulte-ladbeck.com/websites-reaching-plateau-similarity/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What Words Do You Use to Guide a Visitor Through Your Site?</title>
		<link>http://fschulte-ladbeck.com/words-guide-visitor-site/</link>
		<comments>http://fschulte-ladbeck.com/words-guide-visitor-site/#comments</comments>
		<pubDate>Wed, 18 Nov 2009 11:19:45 +0000</pubDate>
		<dc:creator>Frank Schulte-Ladbeck</dc:creator>
				<category><![CDATA[User Experience]]></category>
		<category><![CDATA[user interface]]></category>
		<category><![CDATA[words that guide visitors]]></category>
<category>user experience</category><category>user interface</category><category>words that guide visitors</category>
		<guid isPermaLink="false">http://fschulte-ladbeck.com/?p=163</guid>
		<description><![CDATA[A user interface is more than the buttons and menu bars on your website. There are all types of navigational elements, but the words that you deploy can have a greater impact.


No related posts.

Related posts brought to you by <a href='http://mitcho.com/code/yarpp/'>Yet Another Related Posts Plugin</a>.]]></description>
		<wfw:commentRss>http://fschulte-ladbeck.com/words-guide-visitor-site/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How Do You Define User Experience on Your Site?</title>
		<link>http://fschulte-ladbeck.com/define-user-experience-site/</link>
		<comments>http://fschulte-ladbeck.com/define-user-experience-site/#comments</comments>
		<pubDate>Tue, 03 Nov 2009 15:51:25 +0000</pubDate>
		<dc:creator>Frank Schulte-Ladbeck</dc:creator>
				<category><![CDATA[User Experience]]></category>
		<category><![CDATA[site form]]></category>
		<category><![CDATA[site set up]]></category>
<category>site form</category><category>site set up</category><category>user experience</category>
		<guid isPermaLink="false">http://fschulte-ladbeck.com/?p=150</guid>
		<description><![CDATA[When you consider innovative websites, you may realize that they take the forms of existing media or functions, which make them easier to use.


No related posts.

Related posts brought to you by <a href='http://mitcho.com/code/yarpp/'>Yet Another Related Posts Plugin</a>.]]></description>
		<wfw:commentRss>http://fschulte-ladbeck.com/define-user-experience-site/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Providing More to Bring Your Customers Back to You</title>
		<link>http://fschulte-ladbeck.com/providing-bring-customers/</link>
		<comments>http://fschulte-ladbeck.com/providing-bring-customers/#comments</comments>
		<pubDate>Fri, 16 Oct 2009 10:13:01 +0000</pubDate>
		<dc:creator>Frank Schulte-Ladbeck</dc:creator>
				<category><![CDATA[User Experience]]></category>
		<category><![CDATA[customer retention]]></category>
<category>customer retention</category><category>user experience</category>
		<guid isPermaLink="false">http://fschulte-ladbeck.com/?p=131</guid>
		<description><![CDATA[Two restaurants opened up near my home, and they may provide insight into how you should see your website.


No related posts.

Related posts brought to you by <a href='http://mitcho.com/code/yarpp/'>Yet Another Related Posts Plugin</a>.]]></description>
		<wfw:commentRss>http://fschulte-ladbeck.com/providing-bring-customers/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
